Services

Need help on the type of solution to implement or upgrade to? 

LCR-Dixon can assist you with evaluating your current tax system and processes and determine the best solution for you. We will guide you through key decision points such as compliance scope, system constraints, integration points, software options, and implementation complexity. Our intensive 1 or 2-day workshops will give you the clarity you need to make smarter decisions on how you can improve your transaction tax system and set goals you can realistically achieve.

Whether you are installing Vertex, Sabrix, CCH or ADP-Taxware, as your trained and certified partner, we can help you implement the solution. Our team can help you:

• Manage the project
• Analyze and document the requirements
• Prepare and document the design and specifications
• Build and configure the tax integration
• Prepare and execute test scripts
• Develop and deliver training  for end-users
• Deploy and stablize 

Fast-response support services to keep your Tax System up-to-date and running smoothly.

We can handle your Tax System’s:
• Ongoing maintenance and updates
• Troubleshooting and IT work tickets
• Monitoring and benchmarking
• SAP ABAP and tax configuration support
• Basis support and troubleshooting
• Monthly reporting and reconciliations
• Patch release testing and support
• Ongoing regression testing

Our SAP technical team offers ABAP development, configuration and Basis support for your tax integration. We offer the following services:

• SAP tax configuration in the SAP SD, MM and FI modules
• Basis support for hardware preparation, database maintenance and tax software installation
• Custom ABAP development of user exits, tables, reports and programs
• Full documentation, including technical specifications and knowledge transfer
• Technical evaluations on your existing system

We recognize that effective training materials are integral to the ongoing support of your system. Let us design and deliver a training solution to support your automated tax system. Our team can help you produce professional quality training decks, user guides and interactive web training for:

• Tax department maintenance
• ERP system support teams
• Requisitioners and buyers
• Accounts payable processors
• Sales order and billing personnel
• Master data teams

Ever wondered if your current system is doing what it’s meant to be doing? Do you struggle with recurring issues and inefficiencies?  We can take an in-depth look at your current system and give you an independent report on how well it’s functioning and points of deficiency. Our health check reviews can give you visibility to:

• Missing or erroneous records in your tax system
• Inconsistencies in your tax calculations
• Specific users who are entering incorrect data
• Specific users who are overriding your tax system
• Potential exposure or overpayment transactions